Frequently asked questions

Processing orders received via the online shopping cart

This section covers questions regarding how to process orders received via the online shopping cart.

Go to www.pagebloom.com.

Log into pagebloom if you are not already logged in.

Click the 'pb' button at the left/top corner to go to admin mode.

Select 'Products/Ordering' and then choose Order Processing.

You will see a list of the orders received via your online shopping cart with the most recent orders appearing first.

 

To see the details of an order, such as the customer's name, delivery details, email address etc., go to the order processing page (as described above) and click on the appropriate 'Properties' icon in the 'Properties' column.

To print out an order go to the order processing page (as described above) and click on the appropriate 'Printable invoice' icon in the 'Properties' column. This will open up a window that contains a version of the order that is suitable for printing. Use your browser's print facility to print the order.

After you have dispatched an order you need to mark it as 'processed' in pagebloom so that you know that processing of that order is complete. To mark an order as processed in the Options' column click on the 'Complete' link corresponding to the order that you have just processed. If you acciddentally mark an order as 'complete' you can reopen the order by clicking 'reopen'. You can then click complete at a later time when the order has been properly completed.