Pagebloom website can have a 'Request information' page that allows your site visitors to ask for more information about specific products, your organization in general or even initiate a product support request, the progress of which can be tracked by pagebloom's inbuilt ticketing system.

When a request is made by a person visiting your site an email is sent to your organization. You can specify which email address these requests are sent to via the 'Contact Details' for your organization.

Go to the 'control panel' for your website as explained here.

From the main menu click 'Organization' and then select 'Organization Details'.

Click on 'Contact Details'.

Edit the 'Email' field, specifying the email address that you want customer information requests to be sent to.

At certain times you may need to change the email address that you use to sign into your pagebloom account. The may be because:

• You changed ISP or changed employer and so your email address changed.
• You had accidentally typed in the wrong email address when you first signed up to pagebloom.

The reason for changing your email addres isn't important. All that is important is that it very easy to update pagebloom to use your new email address.

In pagebloom your email address is used to identify you when signing in. Therefore it is important that you update your pagebloom account if your email address changes.

To update you email address:

1. Log into pagebloom using the current email address that you last provided to pagebloom (probably when you signed up).
2. Click the 'pbAdmin' button on the top left.
3. Click 'Use profile' on the right hand column